As a manager, one of your jobs is to provide a high-quality information conduit between the larger organization and your people and teams. You need to connect people to the organization in a way that creates clarity, not anxiety.
In my experience as a manager and working with managers, I’ve seen four practices as critical in communicating change. Mastering them will make you a more effective manager.
When presenting a change, you want to understand people’s responses to what you are actually proposing, not to what people are afraid you are suggesting. Asking how committed people are before ensuring everyone is talking about the same thing isn’t helpful.